We are committed to providing the highest quality care possible for those who use our services and their families. As well as internal methods of checking our quality levels, including regular unannounced visits from our trustees, we welcome external scrutiny to ensure our services are the best they can be.
We are regularly inspected by our regulator, The Care Quality Commission, to ensure our care and support is compliant with all essential standards.
We also welcome visits from families, friends, those who commission services and others.
The ensure best quality, our services are highly staffed by teams who are regularly trained in all aspects of caring for those living with dementia.
At Cleveland Alzheimers, we are always looking to improve the quality of service provided and welcome all comments and feedback.